Policies
General Rental Conditions for 7-seater car
7-seater car rental (minivan or monospace).
To ensure that your rental goes as smoothly as possible, you will find below our general rental conditions for 7-seater cars (winter rentals). The rental contract created when booking is personal and can be sent on request. The information below is in addition.
1. BOOKING & PAYMENT
1.1. A deposit of 30% of the total amount, excluding taxes, is required to confirm the reservation.
1.2. The remaining 70% (including the selected options) will be charged 7 days before the departure date without further authorization.
1.3. Only credit card payments are accepted.
1.4. A 2.95% fee for international transactions applies for each payment and is non-refundable, according to the platform terms.
1.5. Taxes (GST and QST) are applicable on all charges related to the rental.
1.6. We reserve the right to move your reservation to a similar 7-seater car to the one reserved in the event that it is not available. In the event that no 7-seater car is available, Le Baroudeur – Vanpackers will advise you to find a solution or will issue a refund, if applicable.
1.7. In the case of a reservation, instant or not, Le Baroudeur – Vanpackers reserves the right to add additional applicable fees (options, animals, etc.) to the initial reservation without further notice or delay.
1.8. If additional costs must be added to the tenant’s initial invoice following the return of the 7-seater car, Le Baroudeur – Vanpackers reserves the right to immediately charge these costs without further notice or delay on the credit card entered in the file. Price list can be provided on request.
2. SECURITY DEPOSIT
2.1. A 1500$ security deposit will be frozen on a credit card the day before departure and returned, in its entirety, within 7 to 10 working days following the return of the 7-seater car. It is your responsibility to have the necessary funds available on the credit card.
2.2. The security deposit is retained until Le Baroudeur – Vanpackers has confirmed that no damage has been observed on all the 7-seater cars. This evaluation will be done during the inventory, when the 7-seater car as well as during the complete interior inspection at the time of cleaning, the same day or the following day.
2.3. Part or all of the security deposit could be cashed for the reimbursement of damages related to damage, degradation or accidents. Le Baroudeur – Vanpackers reserves the right to set off immediately, without further notice or delay, on part or all of the security deposit.
2.4. If damage is caused to 7-seater car, an estimate will be requested from the Baroudeur – Vanpackers partner garage and the amount of the repairs will be deducted from the security deposit. If the amount is higher than the security deposit, we will contact you.
3. CANCELLATION AND REFUND
3.1. Standards Cancellation policies:
- Until 7 days before the departure : Cancellation free of charges.
- Between 6 days and 48h before the departure : We will we will retain the full deposit paid.
- Less than 48h before the departure : The total amount of the reservation (including taxes, protection and options) will be charged, as described in our payment policies.
3.2. No refund will be issued for early return or late possession.
3.3. Following the confirmation of the reservation, we offer the possibility of making one (1) modification of rental dates free of charge, up to 7 days before departure and according to our availability provided that this does not reduce the number of initial rental nights.. No refund will be issued in the event of a reduction in the number of nights less than 7 days before departure. Any subsequent change of dates will be billed at 75$ +tx.
4. DRIVER
4.1. All drivers must be at least 25 years of age when they take possession of the 7-seater car.
4.2. In the event that the drivers are under 25, it is mandatory to mention this when booking. Otherwise, Le Baroudeur – Vanpackers reserves the right to cancel the reservation (standard cancellation policies apply).
4.3. Drivers must hold a driver’s license which will be valid in Quebec and subject to the acceptance process of our insurer. The Baroudeur – Vanpackers disclaims all responsibility if the insurer refuses to validate the driver.
4.4. The driver’s license must be presented when taking possession of the 7-seater car.
4.5. Drivers in possession of a probationary license are not authorized to drive the 7-seater car.
4.6. Only the driver.s registered in the contract at the time of the reservation and possessing a driving license previously validated by our insurers will be able to drive the 7-seater car during the entire rental period.
4.7. It is your sole responsibility to ensure that your driver’s license is valid. Please check with the Société de l’assurance automobile du Québec (SAAQ).
5. RENTAL PERIOD
5.1.The minimum rental period of a 7-seater car is 2 days in low season, and 3 days in high season (from December 15, 2022 to January 3, 2023 and from April 7 to 10, 2023).
5.2. The rental period is determined according to the number of days.
5.3. Taking possession of the 7-seater car must be done according to the meeting time or the mode of departure agreed with Le Baroudeur – Vanpackers. If it is impossible to recover your 7-seater car in time, please notify Le Baroudeur – Vanpackers by email or telephone.
5.4. The return of the 7-seater car must be made before 11:59p.m. on the last day of rental. Any delay will be penalized by the invoicing of an additional day, without notice.
5.5. No departure of a 7-seater car can be made on weekends and public holidays.
6. MILEAGE AND GASOLINE
6.1. Each rental includes 260 km per rental day.
6.2.Each excess kilometer will be charged at $0.35/km + taxes for the first 500km additional kilometers, and $0.50/km + taxes for the following additional kilometers.
6.3. A maximum of an additional 750km can be added per advance rental with blocks of additional kilometers. Additional mileage blocks must be purchased before the departure and are non-refundable.
6.4. The 7-seater car is delivered with a full tank of gas and must be returned with a full tank of gas. Proof of the invoice may be required in case of doubt. It is your responsibility to use the correct fuel. In the event of negligence, you should contact Le Baroudeur – Vanpackers as soon as possible. All repair costs are your responsibility.
6.5. In non-compliance with the previous point (6.4), an administrative fee of $ 10 as well as gasoline costs will be billed to the credit card entered in the reservation file without further notice.
6.6. You are responsible for the cost of fuel consumption during the rental period. The use of the correct fuel is your responsibility. In case of doubt, please contact Le Baroudeur – Vanpackers.
7. RESPONSIBILITY OF THE TENANT
7.1. A departure and return inventory will be made in the presence of the tenant (except for self drop off) and must be signed by both parties. It is the tenant’s responsibility to inform Le Baroudeur – Vanpackers of any defect or condition deemed unsuitable on the 7-seater car.
7.2. When the 7-seater car is in motion, the number of passengers may not exceed the number of seat belts approved (7).
7.3. The driver is entirely responsible for respecting the road safety code in force in the region where he is located.
7.4. The renter of the 7-seater car is responsible for paying any fine, towing or toll received during the rental period, including speeding tickets recorded by photo radar.
7.5. For each fine or toll charges issued during the rental period that have not been paid, the tenant authorizes Le Baroudeur – Vanpackers to charge without further notice the amount due, in addition to the administrative costs of $10+taxes, via the initial means rental payment..
7.6. The costs related to the change of tires or the windshield are the responsibility of the tenant (except with Premium protection).
7.7. Only travel within the Canadian provinces of Quebec and Ontario is permitted with 7-seater cars. Any travel to all other provinces and/or territories and/or the United States of America and/or Mexico is NOT ALLOWED. In the event that a vehicle is found outside authorized territories, a fee of $1,000+taxes, in addition to insurance costs, tolls and associated damages, will be billed immediately, without notice.
7.8. You must maintain the 7-seater car in good working order for the entire rental period. In the event of any doubt that could jeopardize the safe use of the 7-seater car, you must immediately stop using it and contact Le Baroudeur – Vanpackers.
8. 7-SEATER CAR PROPERTY & MAINTENANCE
8.1. It is strictly forbidden to smoke (tobacco and/or cannabis) in the rented 7-seater car. If this condition is not respected, Le Baroudeur – Vanpackers will charge a fee of $250 +taxes for cleaning the 7-seater car.
8.2. The 7-seater car is delivered to you clean and must be returned clean. We count on your cooperation and do not charge any cleaning costs. However, in the event of proven abuse, our team reserves the right to charge cleaning fees of up to 250$ +taxes. In such a case, a representative of Le Baroudeur – Vanpackers will confirm contact you.
8.3. Any breakage of the 7-seater car and its equipment resulting from excessive use will be invoiced to cover repair and/or replacement costs, according to the prices established on the Baroudeur – Vanpackers equipment list (see 2.3 and 2.4).
8.4. We accept one (1) dog in 7-seater car (only dogs are accepted). Additional fees will be charged. We ask for your collaboration to make the 7-seater car free of visible hairs or traces, otherwise we will contact you and extra cleaning costs from $250+taxes will be charged.
8.5. If you bring your pet without informing the Baroudeur – Vanpackers, a fee of 250$ +taxes will be charged for failure to comply with this rule. You must contact the Baroudeur – Vanpackers team beforehand to discuss this.
8.6. You must bring the 7-seater car and its equipment as it was when you left (clean and functional).
8.7. It is your responsibility to take care of the 7-seater car keys until you return to our premises. In the event of negligence (loss/theft/degradation of keys), the costs associated with replacing the key will be at your expense.
8.8. You need to take care of the 7-seat car and check the different fluid levels regarding dashboard lights. If an engine breakage occurs when the level check has not been carried out, you will be held responsible and you will be asked to pay for the related repairs.
8.9. The 7-seater car is delivered with 4 tires in good condition and their condition has been checked. If one or more of them have happened to be damaged, it is your responsibility to replace it/them immediately at your expense (except with Premium protection).
8.10. It is imperative that you stop if any of the dashboard lights signaling a problem should be triggered to turn on or if you notice a problem with the 7-seater car. A table of indicator lights is provided for your information (see 8.8).
8.11. Any damage noted on the return of a 7-seater car will be assessed by an independent expert. For damage that does not make the 7-seater car unfit for traffic or use or the latter is not immobilized, the expertise will be carried out when the 7-seats car is returned. The tenant will be able to request the realization of a second opinion. Immobilization of 7-seater car for this purpose entails immobilization costs corresponding to the rent of the 7-seater car according to the rental rate in force.
8.12. The customer expressly agrees to indemnify Le Baroudeur – Vanpackers for the monetary equivalent of the damage to the 7-seater car, up to the amount of his or her responsibility, if his or her responsibility is established.
8.13. We ask the tenant to notify Le Baroudeur – Vanpackers, by email or phone,in the event of breakage and/or missing items at least 48 hours before returning the 7-seater car. If this is not possible, it will be necessary to indicate the broken and/or missing items during the inventory, during the return. Le Baroudeur – Vanpackers reserves the right to debit the price of the damage from the credit card entered in the reservation file.
9. CURRENCY & EXCHANGE RATE
9.1. All prices are in Canadian dollars.
9.2. All prices are quoted before taxes (GST/QST).
9.3. The Baroudeur – Vanpackers is not responsible for variations in the exchange rate in case of price disparity.
10. PROTECTION AND ROADSIDE ASSISTANCE
10.1. Subscription to the minimum protection offered by Baroudeur – Vanpackers is mandatory for each rental. If you wish to use your own insurance (F.A.Q. 27), please read the table below and contact Le Baroudeur – Vanpackers.
10.2. Insurance provided by credit cards in no way replaces the protection of the Baroudeur – Vanpackers, but can supplement it.
10.3. In the event of an accident with a 7-seater car, you must inform Le Baroudeur – Vanpackers immediately. An event report/police report must be completed, regardless of the responsibility or the seriousness of the incident. In the event that an event report/police report is not completed, Le Baroudeur – Vanpackers reserves the right to construct the lessee for all the damage, in excess of the deductible provided. We will do our best to help you on your trip, if possible.
10.4. No refunds will be issued on days lost in the event of an accident.
10.5. If the 7-seater car must be immobilized for more than 24 hours following a breakdown or any problem not resulting from misuse and upon confirmation from the garage where the 7-seater car is towed, Le Baroudeur – Vanpackers undertakes to provide a replacement 7-seater car within an 500 km radius of Montreal. In all cases, Le Baroudeur – Vanpackers is committed to providing excellent service and to doing its utmost to withstand any potential inconvenience.
10.6. Personal effects are not covered by our coverage. It is recommended that you purchase third-party travel insurance.
10.7. No protection will cover negligence or will be offered in the event of hit-and-run, reckless or impaired driving.
10.8. To benefit from roadside assistance, you must contact Le Baroudeur – Vanpackers or the assistance number provided. If a third party service is used without prior authorization from Baroudeur – Vanpackers, the costs incurred will not be reimbursed.
10.9. In the event of use of a roadside assistance service not included in the chosen protection package, without prior authorization from Le Baroudeur, the costs will be entirely the responsibility of the renter and charged according to the initial method of payment, without notice.
Protections
Liablity coverage | $2 millions |
Deposit | 1500$ |
Deductible** | 2500$ |
Authorized drivers | 2 |
Minimum age required | 25 ans |
Administrative costs | 150$ |
Fire, theftand/or vandalism | Included |
Roadside assistance | BASIC |
Liablity coverage | $2 millions |
Deposit | 1500$ |
Deductible** | 1500$ |
Authorized drivers | 4 |
Minimum age required | 25 ans |
Administrative costs | 0$ |
Fire, theftand/or vandalism | Included |
Roadside assistance | Premium |
Liablity coverage | N/A |
Deposit | 1500$ |
Deductible** | N/A |
Authorized drivers | 1 |
Minimum age required*** | 25 ans |
Administrative costs | 300$ |
Fire, theftand/or vandalism | N/A |
Roadside assistance | Not included |
* * F.A.Q. 27 protection only applies to Quebec drivers with valid coverage in Quebec offered by their own insurance. Proof of this coverage (commonly called Amendment 27 or F.A.Q 27) confirming the protection, its options as well as civil liability in the minimum amount required by the SAAQ must be provided with the reservation. Administrative costs in the event of an incident will be debited from the credit card entered in the reservation file. To add a second driver, a second proof of coverage applies.
** Option : reduction of deductible to 500$ for 20$/day+ taxes.
Roadside assistance offered
Assistance radius around the vehicle | 10km |
Flat tire/towing aid | Included |
Battery boost | Included |
Gasoline delivery (6 L.) | Included |
Door unlocking | – |
Free tire replacement & windshield repair | – |
Replacement of the vehicle if immobilized for more than 24h following a mechanical problem. | – |
Winching | – |
Assistance radius around the vehicle | 100km |
Flat tire/towing aid | Included |
Battery boost | Included |
Gasoline delivery (6 L.) | Included |
Door unlocking | Included |
Free tire replacement & windshield repair | Included |
Accommodation in the event of loss of usufruct of the vehicle following an accident. | Included |
Replacement of the vehicle if immobilized for more than 24 hours following an accident | Included |
Winching | Included |
* In this document, the use of the masculine to designate persons is for no other purpose than to simplify the text.