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Frequently asked questions

All about
Vanpackers®

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Converted campervans and Ready-to-camp SUV rental

icone van Le Baroudeur

How to book our vehicles

To rent a converted vehicle, you can fill out the form on the main page or make your reservation directly on our reservation platform. You also can fill the form to get a free quote if you’d like more informations ! We will respond within 48h!

Who can rent a campervan and Ready-to-Camp SUV?

Anyone can travel with our converted vehicles if they have a valid permit. If you are under 25 years old, young driver fees apply. Contact us for details.

I've got a French driving licence. Is it enough to be able to drive a converted campervan in Quebec?

You can check your driver licence validity in the SAAQ website.

If you are traveling in Quebec, you may drive for 6 consecutive months with your license that has been issued by another Canadian province or territory, or another country, provided your license is valid. However, we strongly suggest that you confirm the validity of your driver’s license with the SAAQ 😉

May I modify my booking?

One (1) modification is possible on your reservation, up to 15 days before your departure, depending on our availability. Please contact us in advance by email if you want to change your booking. Refer to our general rental conditions for more details.

Where an when can I pick my van or Ready-to-camp SUV up ?

Our office is at 10-minute walk from the Rosemont subway station, so they are esily accessible. You will also fint the bus 161 stop and a Bixi station near by. All departures are by appointment from 9:30 a.m. and returns must be made before 4 p.m.

Send us a message if you’re looking to do it earlier or later.

Our schedule can be flexible, that’s our philosophy at Vanpackers®!

Can I return the Campervan or Ready-to-Camp SUV later?

We ask our customers to bring the vehicle before 4PM. If for any reason you’re running late, please notify us as soon as possible by e-mail or by phone at +1 514-463-1654..

However, if you want to travel longer and if the vehicle is not scheduled to leave immediately, we would be happy to offer to bring it back later. In this case, you must contact us in advance by email at [email protected]

How many kilometers can I travel with my converted campervan and/or Ready-to-camp SUV?

We offer 220 km/day, which is generally enough for a roadtrip ! Your already know that itinerary foresee more kilometers ? You can choose to add an additional block of kilometers to your reservation before your departure.

If you’re not sure how many miles you’re going to cover, no problem! We offer you the possibility of paying for the additional kilometers on your return.

In what condition should I return the campervan and/or Ready-to-Camp SUV?

Cleaness

We ask you to bring the vehicle as clean as possible. We don’t charge cleaning fees to maintain accessibility. We ask that you go along and help us keep low pricing rates. However, if a minimum of cleanliness is not respected, cleaning fees may apply.

Basiclally, bring back the vehicule as clean as if you’d like to please to your parents! 😉

Gas

Our vehicles are delivered with a full tank of gasoline, and it is imperative to return it with a full tank. DO-NOT-USE-DIESEL !

Tobacco, marijuana and vaping

Of course, our vehicles are non-smoking, regardless of the substance!

Can I bring my dog in roadtrip with me?

You are allowed to take your dog as your road trip, for an additional fee! However, for logistical reasons, this option is available for our 2-person vans only.

Other animals, no matter how small, clean and gentle, are prohibited.

If you are allergic to dogs, it is very important to let the Baroudeur-Vanpackers team know!

I'd like to bring my bike with me. Do you have bike racks?

Unfortunately, this option is not available with our rented vehicles

How many people can travel with the vans?

Most of our minivans can accommodate a maximum of 4 people sitting and sleeping with our roof tents.

How many people can travel with Ready-to-Camp SUVs?

Ready-to-camp SUVs can accommodate a maximum of 2 people. IMPORTANT: sleeping is only possible in the roof tent. There is no bed inside the vehicle.

What are the avalable options for my booking?

To improve your stay, we offer various options such as the mosquito repellent kit, our Freshness, Branché kit or Confo kits, a child’s bed and much more!

The choice of options can changes depending of the vehicle, so contact us and we will see what we can do for you!

Is there storage in camper vans and/or ready-to-camp SUVs?

Yes, there are several storage spaces available.

In the campervans, there are several storage spaces in the kitchen module at the back to store your food, among other things. The modules under the bed and behind the front seats will allow you to store your belongings. We strongly advise you to take a backpack rather than a rigid suitcase (that be a better fit 😉)

To have a first look on our campervans go on this page !

Our Ready-to-Camp SUVs are equipped with a storage kitchen where you can store cooking equipment and your food. As sleeping is done in the tent on the roof of the SUV, you can store the rest of your things in the back seat.

To get an overview of our Ready-to-camp SUVs, go to this page !

I need to install a child seat, is this possible?

Absolutly! Our converted minivans are equipped with 4 seats with seat belts and you can install a child seat without problem. You can easily move the layout modules to go from 2 to 4 places in the blink of an eye🙂 Contact us so that we can organize your rental accordingly

However, this is not possible in Ready-to-Camp SUVs.

Can my children sleep in the rooftop tent?

It depends on their age! For safety reasons, we do not recommend that children under 5 years old sleep alone in the roof tent and it is preferable that an adult accompany them.

How does coverage work when renting a campervan and/or Ready-to-Camp SUV?

To travel with peace of mind, it is mandatory to subscribe to the minimum protection when booking (with exceptions. Consult the general rental conditions for more details).

Minimum coverage includes a $2,500 deductible and $2 million in civil liability. It also includes Basic roadside assistance.

Insurance provided by credit cards can supplement our protection, but cannot replace it.

Do Le Baroudeur protections cover my personal belongings?

No. The protections cover accidents and problems related to the vehicle only. We suggest you take out civil liability insurance for your personal items. Also, Le Baroudeur protections do not cover damage caused to the accommodation structure and equipment (cooler, stove, etc.).

What does roadside assistance include when renting a campervan and/or Ready-to-Camp SUV?

By subscribing to Basic Protection, you benefit from roadside assistance including puncture protection, battery boosting and fuel supply within a 10 km radius of the vehicle.

By subscribing to Premium protection, you benefit from Premium roadside assistance, including:

  • Locksmith assistance
  • Free windshield and flat tire replacement
  • Accommodation in the event of loss of usufruct of the vehicle following a mechanical breakdown
  • Winching

An accident? A mechanical problem? But don’t worry, we’ll do everything we can to help you out.

If your vehicle is immobilized for more than 24 hours following a mechanical breakdown, we will provide you with a courtesy vehicle (for Quebec only).

Refer to our general rental conditions for more details.

What should I do if I break something in the Campervan or Ready-to-Camp SUV?

During your road trip, you may damage something in your vehicle. Don’t stress, we won’t eat you! 😉 We simply ask that you notify us at the latest 24 hours before your return to allow us to replace the defective item for our future Backpackers. A list of damage replacement costs is available upon request.

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Organize your road trip iwith a campervan or ready-to-camp SUV

icone list Le Baroudeur

What should I plan for my trip?

The article “The layout of our vans” onblogwill give you informations.

Please contact us if you’d like a complete inventory of all the equipment included in our vehicules. We also have a many low cost options for you to enjoy!

Am I allowed to sleep in my vehicle?

In Quebec, it is not prohibited to sleep in your car, your converted van orcamping-carand this, even while doing boondocking. Make sure you do this responsibly, including obeying parking signs (you can’t park anywhere overnight!). You can read this article on our blog!

If you are traveling with a roof tent, we strongly recommend that you plan your nights camping rather than boondocking😉

However, it is forbidden to be intoxicated in your vehicle, whether it is running or stationary. Although we provide some advice in our road book, it is your responsibility to know and respect the rules and laws in force in Quebec and Canada.

Where can I park for the night?

Go on our blog to learn more about parking with a campervan in Quebec. Link here.

Am I allowed to travel to the United States and other Canadian provinces?

Only travel to the following provinces is permitted: Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland (except Newfoundland and Labrador).

All other provinces and/or territories and/or the United States of America and/or Mexico are prohibited.

We strongly suggest taking Premium Protection and Assistance if you plan to travel to remote areas of Canada.

Either way, come tell us about your project and we’ll see what we can do for you!